Fresh Apples

How are market apples different from your apples?

The difference is in freshness as our apples reach you much faster than the ones you get from the market. The apples in the market are traded multiple times before they reach you. This process takes a lot of time before they even reach the fruit vendor. Hence you may find the apples in the market soggy and less crunchy. We pick the apples on a specific day. Pack them immediately and ship them in the evening.

What is the shelf life of Fresh Apples

Shelf life varies from 15 days to one month when stored below 14ÂșC

What happens if the apples rot?

Our farms stay away from insecticides so there are chances some apples may rot in transit. In that case you take pictures of the rotten apples and we will refund the amount. It is always better to get rotten apples than the ones treated with insecticides.

SHIPPING

What Shipping Methods Are Available?

We ship mostly via major courier partners and India Post.

Do You Ship Internationally?

We only sell books internationally.

How Long Will It Take To Get My Package?

Delivery to Chandigarh in 2 days. Delhi in 3-4 days. Mumbai in about 5 days and Chennai in 7-8 days.

PAYMENT

Is Cash on Delhivery available?

We only take prepaid orders as of now. We'll add COD soon.

Is Buying On-Line Safe?

Totally. We don't store any of your payment data and you are moved straight to our major payment gateway partners who take care of security.

ORDERS & RETURNS

How do I place an Order?

It is just as any other online shopping site.

How Can I Cancel Or Change My Order?

Quickest way is to WhatsApp us at the number mentioned in the contact page. Then you can email us also at support@fromshimla.com

Do I need an account to place an order?

No, you can place an order as a guest as well.

How Do I Track My Order?

You will get an SMS and an email with the tracking information when we ship your order.

How Can I Return a Product?

We don't accept return for fresh fruits. We'll refund if they are damaged or rotten after you send us the pictures. For everything else. Email us at support@fromshimla.com
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